Privacy Policy
How we collect, use, and protect your information. Last updated: February 2026.
1. Data Collection
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, company name, and usage data related to our API services.
2. Data Use
We use the information we collect to provide, maintain, and improve our services, to process transactions, to send you technical notices and support messages, and to respond to your comments and questions.
3. Data Sharing
We do not sell your personal information. We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing. All third parties are bound by contractual obligations to protect your data.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. API Data Processing
Data submitted through our APIs (e.g., documents for proofreading, text for NER, resumes for screening) is processed solely to provide the requested service. We do not use your API input data to train our models unless you explicitly opt in to a data-sharing program.
6. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data in transit is encrypted using TLS, and data at rest is encrypted using AES-256.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at aidfcaesarsdev@nus.edu.sg.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.